Marketscale Studio Status - Notice history

All systems operational

Feed/Processing - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%
Mar 2024
Apr 2024
May 2024

Upload/Record - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%
Mar 2024
Apr 2024
May 2024

Podcasting - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%
Mar 2024
Apr 2024
May 2024

Emails - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%
Mar 2024
Apr 2024
May 2024

Editing Queue - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%
Mar 2024
Apr 2024
May 2024

Proofing - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%
Mar 2024
Apr 2024
May 2024

Notice history

May 2024

Studio update
  • Completed
    May 31, 2024 at 10:28 AM
    Completed
    May 31, 2024 at 10:28 AM

    New Features and Enhancements


    Record

    • Integration of Teleprompter Feature into Video Recording Page: Added a teleprompter feature to enhance video recording capabilities.

    • [Teleprompter] Enable Text Input: Users can now input text directly into the teleprompter interface.

    • [Teleprompter] Dynamic Size Adjustment: The teleprompter window now adjusts dynamically in size.

    Request

    • [Expert Request] Checkbox Not Indicating When User Selects Any Expert: Fixed the issue where the checkbox was not indicating selection when users selected an expert.

    • [Request] Unable to proceed to select approvers when no tags are selected but select approver tab above is enabled and able to submit: Resolved the issue preventing users from proceeding without selecting tags.

    Feed

    • Incomplete Video Feeds in Podcast Recordings: Addressed the issue of incomplete video feeds during podcast recordings.

    Proofing

    • Timestamp preview and actual video result does not match: Corrected the discrepancy between the timestamp preview and the actual video result.

    • Pressing "Enter/Return" on Keyboard Should Not Submit Comment but Open Next Bullet Point: Adjusted functionality to ensure pressing "Enter/Return" opens the next bullet point rather than submitting a comment.

    • Timecode Discrepancy in Proofing Timer and Media Card: Fixed the issue causing discrepancies in timecodes between the proofing timer and media card.

    Experts

    • Add "PR Representative's Email" Field to Expert Profiles: Added a new field for PR representatives' email addresses in expert profiles.

    • Organization Admins should have the ability to delete comments from other users in their orgs: Organization admins now have the capability to delete comments made by other users within their organization.

    Editing Queue

    • Sorting on in editing tab is not in chronological order: Corrected the sorting issue in the editing tab to ensure it is in chronological order.

    • Submitted Date Incorrectly Updated to Today's Date Upon QC Rejection: Fixed the issue where the submitted date was incorrectly updated upon QC rejection.

    Courses

    • [Course Builder] Incorrect Redirect After Deleting Course: Resolved incorrect redirects occurring after course deletion.

    Other Enhancements

    • Feature-Prod-Copy/Duplicate_Add copy a card / duplicate (so another edit can be created from it): Introduced a feature to copy or duplicate a card for creating additional edits.

    • [Profile] Need to change the button design to match our theme, similar to the buttons we use for other elements: Updated the button design across profiles for consistency.

    • [Browser Sessions] Need to change the button design to match our theme, similar to the buttons we use for other elements: Applied theme-consistent button design for browser sessions.

    • [Two-factor authentication] Need to change the button design to match our theme, similar to the buttons we use for other elements: Updated button design for two-factor authentication.

    • [Notification Center] Need to change the button design to match our theme, similar to the buttons we use for other elements: Notification center buttons now match the overall theme.

    • [Change Password] Need to change the button design to match our theme, similar to the buttons we use for other elements: Updated the change password button for consistency.

    • Lock header row on scroll please: Implemented a locked header row that remains visible during scrolling.

    • Open the attachment feature: Enhanced the user experience by allowing attachments to be opened more easily.

    • Error Occurs When Accessing Specific Link: Resolved access error for specific links.

    • Improve User Experience with unfilled inputs: Improved user experience by addressing issues with unfilled inputs.

    These updates aim to improve functionality, address existing issues, and enhance overall user experience. For any questions or further details, please contact the support team.

  • In progress
    May 31, 2024 at 9:25 AM
    In progress
    May 31, 2024 at 9:25 AM
    Maintenance is now in progress.
  • Planned
    May 31, 2024 at 8:32 AM
    Planned
    May 31, 2024 at 8:32 AM

    Account of Scheduled Studio Application Updates

    Record

    • Integration of Teleprompter Feature into Video Recording Page: Users can now use a teleprompter while recording videos.

    • [Teleprompter] Enable Text Input: Allows text input directly into the teleprompter interface.

    • [Teleprompter] Dynamic Size Adjustment: Teleprompter window can now adjust its size dynamically.

    Upload

    • No updates scheduled.

    Request

    • [Expert Request] Checkbox Not Indicating When User Selects Any Expert: Fixed issue with checkbox indication when selecting an expert.

    • [Request] Unable to proceed to select approvers when no tags are selected but select approver tab above is enabled and able to submit: Resolved issue preventing progression without selecting tags.

    Feed

    • Incomplete Video Feeds in Podcast Recordings: Addressed issue with incomplete video feeds during podcast recordings.

    Podcastings (Conversations)

    • No updates scheduled.

    Proofing

    • Timestamp preview and actual video result does not match: Corrected discrepancies between timestamp previews and actual video results.

    • Pressing "Enter/Return" on Keyboard Should Not Submit Comment but Open Next Bullet Point: Adjusted functionality to prevent comments from being submitted unintentionally.

    • Timecode Discrepancy in Proofing Timer and Media Card: Fixed issues causing discrepancies in timecodes between the proofing timer and media card.

    Emails

    • No updates scheduled.

    Experts

    • Add "PR Representative's Email" Field to Expert Profiles: Added a field for PR representatives' email addresses in expert profiles.

    • Organization Admins should have the ability to delete comments from other users in their orgs: Organization admins now have the capability to delete comments made by other users within their organization.

    Editing Queue

    • Sorting on in editing tab is not in chronological order: Corrected sorting issue in the editing tab to ensure it is in chronological order.

    • Submitted Date Incorrectly Updated to Today's Date Upon QC Rejection: Fixed issue where the submitted date was incorrectly updated upon QC rejection.

    Courses

    • [Course Builder] Incorrect Redirect After Deleting Course: Addressed incorrect redirects occurring after course deletion.

    Other Enhancements

    • [Profile] Need to change the button design to match our theme, similar to the buttons we use for other elements: Updated button design across profiles.

    • [Browser Sessions] Need to change the button design to match our theme, similar to the buttons we use for other elements: Applied theme-consistent button design.

    • [Two-factor authentication] Need to change the button design to match our theme, similar to the buttons we use for other elements: Updated button design for two-factor authentication.

    • [Notification Center] Need to change the button design to match our theme, similar to the buttons we use for other elements: Notification center buttons now match the overall theme.

    • [Change Password] Need to change the button design to match our theme, similar to the buttons we use for other elements: Change password button updated for consistency.

    • Lock header row on scroll please: Implemented a lock for the header row to remain visible during scrolling.

    • Open the attachment feature: Enhanced the user experience by allowing attachments to be opened more easily.

    • Error Occurs When Accessing Specific Link: Resolved access error for specific links.

    • Improve User Experience with unfilled inputs: Improved user experience by addressing issues with unfilled inputs.

    These updates are designed to enhance functionality, address existing issues, and improve overall user experience. For any questions or further details, please reach out to the support team.

Scheduled Update Announcement from the Studio Development Team
  • Completed
    May 02, 2024 at 9:34 AM
    Completed
    May 02, 2024 at 9:34 AM

    We are pleased to announce the latest updates to the Marketscale Studio application, focusing on enhancing functionality and improving user experiences across our core features: Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. This release also includes significant improvements to Brand Books and expert queue management, among other key areas.

    Enhancements and Fixes:

    Brand Books Improvements:

    • Phase 2 Transition: Continuing our transition from Master Templates to Brand Books, we have made further enhancements to integrate and streamline brand consistency across your projects.

    • Template Field Issue: Resolved an issue where the template field was repeatedly adding entries after uploading templates to Brand Books.

    Expert Queue and System Administration:

    • Redis Caching: Introduced redis caching for the expert queue to enhance performance and load times, ensuring a smoother user experience.

    • Admin Actions: Enhanced security measures by hiding forbidden pages from standard and admin users, reducing the risk of unauthorized access.

    • Department Filtering: Added functionality to filter by department, allowing for more targeted and efficient navigation and management within the platform.

    Proofing and Editor Flow:

    • Request New Edit Button: Fixed an issue where the 'Request new edit' button was not displaying for some videos in the Proofing Room.

    • Preserving Editing Directions: Ensured that editing directions are preserved for videos even after they are rejected and resubmitted, maintaining continuity and clarity in the editing process.

    • Sorting in Editing Queue: Addressed and fixed the sorting issue for "submitted" items in the "In Editing" queue, improving workflow efficiency.

    Emails and Transcriptions:

    • Email Text Changes: Updated the text in specific emails to better align with user expectations and communication standards.

    • Stop Specific Emails: Implemented controls to permanently stop three specific emails from sending, responding to user feedback and requirements.

    User and Content Management:

    • Manual Verification Button: Added the missing button to manually verify users, enhancing administrative control and user management.

    • Display Content from Removed Users: Adjustments have been made to ensure that content from removed users continues to be displayed in the feed, providing uninterrupted access to important historical data.

    • Showcase File Names: Enhanced file attachment displays by showcasing the names of attached files, making it easier for users to identify and manage their attachments.

    These updates are part of our ongoing commitment to improving the Marketscale Studio application's functionality and user experience. We value your feedback and are dedicated to continually enhancing our platform to support your creative and professional endeavors.

    Thank you for your continued support and engagement with Marketscale Studio.

    Studio Development Team

  • In progress
    May 02, 2024 at 8:34 AM
    In progress
    May 02, 2024 at 8:34 AM
    Maintenance is now in progress
  • Planned
    May 02, 2024 at 8:34 AM
    Planned
    May 02, 2024 at 8:34 AM

    Dear Marketscale Studio Users,

    We are excited to announce our upcoming scheduled update, which brings significant improvements across various features of our platform. This update focuses on enhancing the user experience in key areas such as Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Additionally, we have made some strategic updates in our Brand Books and Expert queue functionalities.

    Overview of Feature Updates:

    • Brand Books Improvements: Transitioning from Master Templates to Brand Books has reached Phase 2, which includes fixes for the template field issue that added multiple entries after uploading templates. This phase also includes more robust branding options.

    • Expert Queue Enhancements: We've implemented redis caching for the expert queue, significantly improving performance and response times.

    • Proofing Adjustments:

      • Request New Edit Button: Fixed an issue where the 'Request new edit' button was not displaying for some videos in the Proofing Room.

      • Preserving Editing Direction: We've ensured that editing directions are preserved for videos that are rejected and resubmitted, enhancing consistency and clarity in the editing process.

    • Editor Flow and QC Updates:

      • Queue Sorting Issue: Addressed a sorting issue in the 'In Editing' queue for submitted items, ensuring a more streamlined workflow.

      • Display of Content from Removed Users: We've made adjustments to ensure that content from removed users continues to be displayed in the feed, maintaining access to important historical data.

    • Email Modifications:

      • Email Text Changes: We have updated the text in specific emails to better communicate with recipients, ensuring clarity and professionalism.

    • Admin and User Interface Enhancements:

      • Visibility of Forbidden Pages: We've improved security and user experience by hiding forbidden pages from standard and admin users, depending on their permissions.

      • Filter by Department: Users can now filter content by department, allowing for more targeted searches and access.

    • Transcriptions and Miscellaneous Updates:

      • Showcasing File Names: Enhanced visibility for attached files by showcasing their names, helping users identify and manage their files more efficiently.

    These updates are part of our ongoing commitment to improving the functionality and user experience of the Marketscale Studio application. We appreciate your feedback and are excited to see how these enhancements will support your creative and professional endeavors.

    Thank you for your continued support and understanding.

    Warm regards,

    Studio Development Team

Apr 2024

Release Notes - Marketscale Studio Application Update
  • Completed
    April 12, 2024 at 9:12 AM
    Completed
    April 12, 2024 at 9:12 AM

    We are pleased to announce the latest updates to the Marketscale Studio application, focusing on enhancements and fixes in Proofing, Transcriptions, Branding, Tags, Invite User, Upload, and introducing the new Design Studio feature. These updates are designed to improve the platform's usability, enhance functionality, and address specific feedback from our user community.

    Proofing Enhancements and Fixes:

    • Upload New Version Capability: Resolved an issue where MS Admins were unable to upload new versions in the proofing section, ensuring seamless version management.

    • Live Clicking on Video Play Bar: Enhanced the video play bar in Proofing to support live clicking, providing a more intuitive and efficient review process.

    • Uploading New Versions on Old Content: Fixed a bug where uploading a new version on old content erroneously reverted to version 1, ensuring accurate version tracking.

    Transcription Updates:

    • Transcription Structure Update: We've made significant updates to the transcription structure, aiming to improve readability and manageability of transcription content.

    Branding Improvements:

    • Type Font Search Enhancement: Improved the "Type Font Search" feature, making it easier for users to find and apply the desired fonts.

    • Section Name Relabeling Consistency: Enhanced the consistency of relabeling section names within the branding module to avoid confusion and ensure clarity.

    • Anchor Functionality Fix: Addressed issues with anchor functionality, ensuring that users are correctly navigated to the intended section when using anchor links.

    • Sub-Brand Creation: Introduced the option to create a new sub-brand within an existing brand book, providing greater flexibility in brand management.

    • Brand Book Font Visibility: Fixed an issue where uploaded fonts in the Brand Book were not visible on the Editor's end, ensuring that all branding elements are correctly displayed and accessible.

    Tag Functionality Fix:

    • Error on Clicking Tags: Resolved an error that occurred when clicking tags in the filter section, ensuring smooth and error-free tag navigation.

    User Invitation Text Correction:

    • Invite User Text Update: Corrected the text in the Invite User section to say "This user HAS already been..." for better clarity and communication.

    Upload Adjustments:

    • Upload Confirmation Removal: Removed the upload confirmation step to streamline the upload process, making it quicker and more user-friendly.

    These updates reflect our commitment to continuously improving the Marketscale Studio application based on user feedback and evolving needs. We're excited to see how these enhancements will support your creative and professional endeavors.

    Thank you for your continued support and engagement with Marketscale Studio.


    Studio Development Team

Mar 2024

Studio update
  • Completed
    March 22, 2024 at 2:11 PM
    Completed
    March 22, 2024 at 2:11 PM

    Release Notes - Marketscale Studio Application Update


    We are excited to announce the latest updates to the Marketscale Studio application. This release includes a series of enhancements and fixes across various features such as Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Our team has focused on redesigning workflows, improving user interfaces, and addressing specific issues to enhance your overall experience on the platform.


    Updates and Enhancements:

    • Feature Enhancements:

      • Invite Members Update: We have completely rebuilt and redesigned the flow for inviting new users, making it more intuitive and user-friendly. This update is aimed at streamlining the process of expanding your team within our platform.

    • Dashboard and User Interface:

      • Search Icon Responsiveness: Fixed an issue where the search icon became unresponsive after typing input, ensuring a smoother and more reliable search experience on the dashboard.

      • Space Reduction Between Buttons: On the staging environment, we've reduced the space between the "Request Edit Now" and "Proofing" buttons, enhancing the layout and user navigation.

    • Tagging and Templates:

      • Proofing Button on Tags Results Page: Addressed the missing proofing button on the tags results page, ensuring that users have full functionality when working with tags.

      • Template Deletion and Editing: Resolved an issue where deleted templates remained accessible and editable, ensuring that template management is consistent and reliable.

    • Editing and Proofing:

      • Expert Editing Queue: Improved the Responded section of the expert editing queue to show the editing status clearly, enhancing the review process for users.

      • Cover Image Replacement: Fixed a bug where the video continued playing in the background after canceling or saving a new cover image and closing the window, ensuring a more seamless editing experience.

    • User Form Enhancements:

      • Mandatory Fields Indication: Added asterisks to mandatory fields in the users' edit form, providing clearer guidance on required information for user profile updates.

    • Transcriptions and Hotfix:

      • Podcast Transcription Temporarily Disabled: As a hotfix, we have temporarily disabled podcast transcriptions while we make necessary improvements. This is a proactive step to ensure the quality and reliability of this feature.


    These updates reflect our commitment to continually enhancing the Marketscale Studio application, addressing your feedback, and ensuring that our platform meets your evolving needs. We appreciate your continued support and are excited to see how these improvements will enhance your experience.

    Thank you for being part of the Marketscale Studio community.

    Studio Development Team

  • Planned
    March 22, 2024 at 2:10 PM
    Planned
    March 22, 2024 at 2:10 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Update Announcement from the Studio Development Team
  • Completed
    March 20, 2024 at 11:59 AM
    Completed
    March 20, 2024 at 11:59 AM

    Release Notes - Marketscale Studio Application Update

    We're excited to share the details of the latest updates to the Marketscale Studio application, encompassing a range of enhancements and fixes aimed at improving your experience across the platform's core features: Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Our focus has been on refining the user interface, enhancing mobile usability, and resolving specific issues to ensure a more intuitive and streamlined experience.

    Enhancements and Fixes:

    • General Updates:

      • Organization Request Fields: MarketScale names have been removed from organization request fields, simplifying the interface and making it more user-centric.

    • Proofing Updates:

      • Mobile Screen Rotation: Improved the screen rotation prompt on mobile devices by reducing the condition for screen size, ensuring a better user experience during the proofing process.

    • Mobile Enhancements:

      • Menu Padding Reduction: We've reduced the padding on the three dots menu for mobile users, allowing for a more efficient use of screen space and a cleaner look.

      • Horizontal Alignment in Templates: Elements within the request templates on mobile devices are now aligned horizontally, providing a more organized and visually appealing layout.

      • Keyboard Combination Removal: To enhance mobile user experience, we've removed the keyboard combination for copy-paste actions, preventing unintended shortcuts and streamlining interaction.

    • Conversation Feature:

      • User Display Fix: Resolved an issue in the conversation feature where no user was displayed in the room after clicking the + icon, ensuring accurate and consistent user information is shown.

    • Hashtag Functionality:

      • Special Character Navigation: Fixed navigation issues related to hashtags containing ".", "/", or "%". Users will no longer be redirected to error pages or encounter white screens when clicking on these hashtags, improving the reliability and usability of hashtag features.

    • Editor Flow Adjustments:

      • Comment Alert Removal: We've removed the alert that appeared when adding a comment after requesting video editing, streamlining the editing process and reducing interruptions.

    These updates are part of our ongoing commitment to enhance the Marketscale Studio application, making it more user-friendly, efficient, and tailored to your needs. We value your feedback and look forward to seeing how these improvements will support your creative and professional endeavors.

    Thank you for your continued support and engagement with Marketscale Studio.

    Studio Development Team

  • In progress
    March 20, 2024 at 10:59 AM
    In progress
    March 20, 2024 at 10:59 AM
    Maintenance is now in progress
  • Planned
    March 20, 2024 at 10:59 AM
    Planned
    March 20, 2024 at 10:59 AM

    We are pleased to announce the upcoming scheduled update for the Marketscale Studio application. This update brings a series of enhancements and fixes across various features, including Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Our aim is to streamline your experience and address some key user feedback areas.

    Update Overview:

    - General Enhancements:

    - Organization Request Fields: We've removed MarketScale names from organization request fields for a more streamlined and relevant user experience.

    - Proofing Improvements:

    - Mobile Screen Rotation Prompt: The condition for prompting screen rotation on mobile devices has been optimized based on screen size, enhancing usability in the proofing process.

    - Mobile Experience Enhancements:

    - Reduced Padding in Menus: The padding on the three dots menu on mobile has been reduced, allowing for a more efficient use of screen space.

    - Horizontal Element Alignment: Elements in the request templates are now aligned horizontally for improved readability and aesthetics on mobile devices.

    - Keyboard Combination Removal: Removed the keyboard combination for copy-paste actions on mobile to prevent unintended shortcuts and improve user interaction.

    - Conversation Updates:

    - User Display in Conversation Rooms: Fixed an issue where no user was displayed in the room after clicking the + icon, ensuring a consistent and accurate display of participant information.

    - Hashtag Functionality Fixes:

    - Special Character Handling: Addressed issues where clicking on hashtags containing ".", "/", or "%" symbols led to redirection errors or white screens, enhancing the reliability and functionality of hashtag navigation.

    - Editor Flow Adjustments:

    - Comment Alert Removal: Removed the alert for adding a comment after requesting video editing, streamlining the process and reducing interruptions.

    These updates are part of our commitment to continuously improve the Marketscale Studio application, making it more intuitive, user-friendly, and efficient for our community. We appreciate your feedback and look forward to seeing how these enhancements will support your creative and professional endeavors.

    Thank you for your continued support and engagement with Marketscale Studio.

    Studio Development Team

Studio update
  • Completed
    March 17, 2024 at 10:54 AM
    Completed
    March 17, 2024 at 10:54 AM

    Release Notes - Marketscale Studio Application Update

    We are pleased to announce the latest updates to the Marketscale Studio application, focusing on enhancing usability and improving functionalities across our main features: Upload, Record, Conversation, Proofing, Editor flow, QC, Emails, and Transcriptions. These updates aim to streamline your workflow and enhance your interaction with our platform.

    Enhancements and Fixes:

    General Updates:

    - Tooltip for Multiple Media in Inbox: We've added a tooltip that appears when there are more than three media items in the inbox, helping users to better manage and view their media files.

    - Clarity on Request Interactions: To improve clarity on the feed, we've made enhancements to show more clearly who has requested and who has answered a request on the cards.

    Conversation:

    - Mobile Scrolling in Conversation Room: We've fixed an issue where scrolling was not functioning on mobile devices (both Safari and Chrome) in the conversation room.

    - Navigation Back to Conversation Page: Resolved an issue where, after entering a room and clicking the back button, users were unable to scroll on the Conversation page.

    Profile and Tag Enhancements:

    - Profile Input Width on Mobile: Adjustments have been made to fix the input widths on mobile profiles, ensuring that the layout is responsive and user-friendly.

    - Typography in Tag Blocks: We've fixed typography in tag blocks for better readability and visual consistency.

    Gallery Updates:

    - Icon Color Change for Removed Items: To provide clearer feedback, the icon color will now change to green instead of yellow once an item is removed from the gallery, signifying success.

    Proofing Enhancements:

    - Pasting Images in Proofing Comments: A new feature allows users to paste images directly into proofing comments. Note that this feature requires at least one symbol in the comment field next to the image; the comment cannot be empty.

    These updates reflect our ongoing commitment to enhancing the Marketscale Studio application's functionality and user experience based on your feedback. We are dedicated to continually improving our platform to support your creative and professional endeavors.

    Thank you for your continued support and engagement with Marketscale Studio.

    Studio Development Team

  • Planned
    March 17, 2024 at 10:53 AM
    Planned
    March 17, 2024 at 10:53 AM
    We are planning for a scheduled maintenance during that time.
Scheduled Update Announcement from the Studio Development Team
  • Completed
    March 06, 2024 at 10:52 AM
    Completed
    March 06, 2024 at 10:52 AM

    Release Notes - Marketscale Studio Application Update!

    We are delighted to announce the latest updates to the Marketscale Studio application, designed to enhance the functionality and efficiency of our platform. This release focuses on improving the Edit Request Form, Editing Queue, our HelpDesk system, and the QC Queue, along with the introduction of new email notifications to streamline communication and workflows.

    What's New in This Update:

    • Edit Request Form Enhancements: We've implemented a new validation rule that requires a minimum word count for edit request submissions from MS Admins and Super Admins. This change is aimed at ensuring that the submissions provide adequate detail and context, facilitating a more efficient editing process.

    • Editing Queue Update: A new submission limit has been introduced for MS Admins and Super Admins by the organization in the editing queue. This feature is designed to optimize the editing workflow and manage the volume of edit requests effectively.

    • HelpDesk System Overhaul: We've upgraded our HelpDesk system and widget to a new, more robust system, enhancing our support capabilities and user experience. This update is part of our ongoing efforts to provide timely and effective assistance to our users.

    • QC Queue and Email Notifications: Enhancements to the QC Queue include the addition of new email notifications to improve communication and workflow:

      • Edit Request Completion Notification: An email is now sent to the original requester of the edit when a version is approved, informing them that their edit request is complete.

      • Version Completion Alert for QC: When a version is uploaded, an email notification is sent to all MS Admins associated with the organization, indicating that the version is complete and ready for QC.

    These updates are part of our commitment to continuously improve the Marketscale Studio platform, ensuring it remains a powerful tool for our users. We appreciate your feedback and are excited to see how these enhancements will support your work.

    Thank you for being a part of the Marketscale Studio community.

    Studio Development Team

  • Planned
    March 06, 2024 at 10:00 AM
    Planned
    March 06, 2024 at 10:00 AM

    Dear Marketscale Studio Users,

    We are pleased to announce an upcoming scheduled update to the Marketscale Studio application. This update is focused on refining and enhancing key features to ensure a smoother and more intuitive user experience. Below, you will find a brief overview of the improvements you can expect in the upcoming release.

    Upcoming Feature Updates:

    • Edit Request Enhancements: We are making improvements to the Edit Request feature to streamline the editing process, making it more user-friendly and efficient.

    • Editing Queue Improvements: Enhancements to the Editing Queue will provide a more seamless and organized workflow, helping users manage their editing tasks more effectively.

    • HelpDesk System and Widget: We are upgrading our HelpDesk system and widget to offer better support and a more responsive user interface, ensuring that help is readily available whenever you need it.

    • QC Queue and Email Enhancements: Updates to the QC Queue and related email notifications are designed to improve the quality control process, making it more straightforward and efficient.

    These updates are part of our ongoing commitment to enhancing the Marketscale Studio platform, based on the valuable feedback and needs of our user community. We are dedicated to providing continuous improvements to ensure our platform supports your creative and professional endeavors effectively.

    Please stay tuned for more information on the release date and details of these enhancements. We appreciate your continued support and are excited for you to experience these new improvements.

    Thank you for being an integral part of our Marketscale Studio community.

    Warm regards,

    Studio Development Team

  • In progress
    March 06, 2024 at 9:48 AM
    In progress
    March 06, 2024 at 9:48 AM

    Studio is under maintenance

Mar 2024 to May 2024

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