Maintenance Announcement
** Fixes and Enhancements - Editing and Queue Timers**
Issue Resolved: Total Time in Editing and Time in Current Queue Calculation
- Background: Users reported that the "Total time in Editing" was resetting incorrectly when moved back from Quality Control (QC).
- Example: Edit 65842, submitted 7 days ago, approved in QC 28 hours ago but revised 8 hours ago, showed incorrect queue time.
- Resolution: The total time calculation has been corrected to accurately reflect the duration in the queue, including revisions and QC processes.
Editing Queue Reports Update
- Current Limitation: The current report pulls data only from completed videos, limiting preemptive issue identification.
- Enhancements:
- Scope Expansion: The report will now include data from:
- Completed Queue
- In-Editing Queue
- QC Queue
- Goal: This expansion aims to provide more comprehensive data, enabling proactive problem-solving during the editing process.
Version Number Optimization in Proofing Process
Enhancement: Precise Version Numbering
- Current Issue: Version numbers were either marked as .1 or not specifically detailed.
- New Approach:
- Versions will now be distinctly marked for clarity.
- Example: V3.2 will indicate the second revision due to QC failure on the 3rd version of the video. Version 6.1 will represent the QC phase of the 6th version before delivery to the customer.
- Objective: This change ensures clear and specific tracking of revisions and versions, enhancing accuracy in the proofing process.
These updates are part of our ongoing commitment to providing a seamless and efficient user experience. For any queries or feedback, please reach out to our support team.