Marketscale Studio Status - Notice history

All systems operational

Feed/Processing - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%
Jun 2024
Jul 2024
Aug 2024

Upload/Record - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%
Jun 2024
Jul 2024
Aug 2024

Podcasting - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%
Jun 2024
Jul 2024
Aug 2024

Emails - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%
Jun 2024
Jul 2024
Aug 2024

Editing Queue - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%
Jun 2024
Jul 2024
Aug 2024

Proofing - Operational

100% - uptime
Jun 2024 · 100%Jul · 100%Aug · 100%
Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

No notices reported this month

Jul 2024

No notices reported this month

Jun 2024

Scheduled Studio Application Release Notes
  • Completed
    June 12, 2024 at 12:41 PM
    Completed
    June 12, 2024 at 12:41 PM

    We are pleased to announce the successful deployment of our latest updates to the Studio application. These updates include a range of enhancements and bug fixes that aim to improve the functionality, performance, and user experience of our platform. Below are the detailed release notes, grouped by main features:

  • Planned
    June 12, 2024 at 7:26 AM
    Planned
    June 12, 2024 at 7:26 AM

    We are excited to announce the upcoming release of several updates to our Studio application. These updates include enhancements and fixes that are designed to improve functionality, user experience, and system performance. Below are the details of the scheduled updates, grouped by main features:

    Privacy

    • Update Date: Updated the date in the Privacy section to reflect the latest changes and ensure compliance with current regulations.

    Request

    • [Expert Request] Clicking Three Dots Icon Selects All Experts: Fixed the issue where clicking the three dots icon unintentionally selected all experts, enhancing the accuracy of expert selections.

    Feed

    • [Hashtag] Deleted Tags Not Automatically Removed from List of Videos: Resolved the issue where deleted tags were not automatically removed from the list of videos associated with the hashtag, ensuring proper tag management.

    • Original Upload Time on Card: Added a feature to display the original upload time on cards to provide better content ordering in feed

    Experts

    • Expert Content Editing Process: Improved the process for editing expert content, providing a more streamlined and user-friendly experience.

    General Enhancements

    • Feature-Prod-Copy/Duplicate_Add Copy a Card / Duplicate (Phase 2): Expanded the functionality to allow copying or duplicating a card, facilitating the creation of new edits and enhancing content management.

    • [Bug] Issue with Paragraph Formatting in Text Editor: Fixed an issue affecting paragraph formatting in the text editor to ensure consistent and correct text presentation.

    • Correct Toggle Label and Domain Display: Corrected labels and domain display issues, ensuring accurate representation and toggling functionality across various features.

    • [Users] Hide Stats from the Customers: Implemented a change to hide certain statistics from customers to maintain privacy and security.

    • [Brand Book] Mobile Issues: Addressed various issues affecting the brand book on mobile devices to improve accessibility and user experience on smaller screens.

    • [Users] "Load More" Button Issue: Fixed the issue where the "Load More" button caused the pop-up window to disappear unexpectedly, ensuring a smoother user experience when loading additional content.

    These updates are scheduled to be deployed soon and are part of our ongoing efforts to enhance the Studio application. We appreciate your patience and support as we continue to improve our platform. For any questions or further assistance, please contact our support team.

    Best regards,
    Support Team Lead
    MarketScale

Scheduled Studio Application Updates Announcement
  • Completed
    June 05, 2024 at 5:54 AM
    Completed
    June 05, 2024 at 5:54 AM
    Maintenance has completed successfully
  • In progress
    June 05, 2024 at 4:54 AM
    In progress
    June 05, 2024 at 4:54 AM
    Maintenance is now in progress
  • Planned
    June 05, 2024 at 4:54 AM
    Planned
    June 05, 2024 at 4:54 AM

    Dear Team,

    We are excited to announce a series of updates to our Studio application. These enhancements focus on improving functionality, fixing bugs, and enhancing the overall user experience. Below are the updates grouped by main features:

    Request

    • [Colleague & Guest] Tag Disappears After User Responds to a Request: Fixed the issue where tags disappeared after a user responded to a request.

    Proofing

    • Keyboard "Enter/Return" Key Functionality: Modified the functionality so that pressing "Enter/Return" on the keyboard opens the next numbered point instead of submitting the comment.

    • Comment Timestamp Mismatch: Corrected discrepancies between the timestamps on comments and the actual content.

    • Timestamp Issue After Uploading New Version: Fixed the issue where the timestamp displayed incorrectly after uploading a new version and receiving QC approval.

    Experts

    • [Users] Unable to Create Expert User While Checking Recommended Checkbox: Resolved the issue preventing the creation of expert users when the recommended checkbox is checked.

    • [Industry Experts] Tag Disappears After User Responds to a Request: Resolved the problem of tags disappearing upon response in the Industry Experts section.

    • Ability to Re-assign an Expert Request to a Different Expert: Introduced the functionality to re-assign expert requests to different experts.

    General Enhancements

    • UX Improvement for URLs: Users will no longer need to right-click and select an option to open URLs; they will now open directly by clicking.

    • [Dashboard] Search Items Pop-up Issue: Fixed the issue where the search items pop-up did not close upon clicking other buttons.

    • [Brand Books] Attachment Limit Issue: Addressed the problem where attachments seemed to have a limit but allowed more files without displaying an error message.

    • [Bug] Maxed Edit Request Alert: Resolved the issue where users received a maxed edit request alert for their organization erroneously.

    These updates are scheduled to be deployed soon and are designed to enhance your experience with the Studio application. If you have any questions or need further assistance, please do not hesitate to contact our support team.

    Best regards,
    MarketScale Development Team

Jun 2024 to Aug 2024

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