Marketscale Studio Status - Notice history

Release Notes - Marketscale Studio Application Update

We are excited to announce the latest updates to the Marketscale Studio application. This release includes a series of enhancements and fixes across various features such as Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Our team has focused on redesigning workflows, improving user interfaces, and addressing specific issues to enhance your overall experience on the platform.

Updates and Enhancements:

• Feature Enhancements:

  • Invite Members Update: We have completely rebuilt and redesigned the flow for inviting new users, making it more intuitive and user-friendly. This update is aimed at streamlining the process of expanding your team within our platform.

• Dashboard and User Interface:

  • Search Icon Responsiveness: Fixed an issue where the search icon became unresponsive after typing input, ensuring a smoother and more reliable search experience on the dashboard.

  • Space Reduction Between Buttons: On the staging environment, we've reduced the space between the "Request Edit Now" and "Proofing" buttons, enhancing the layout and user navigation.

• Tagging and Templates:

  • Proofing Button on Tags Results Page: Addressed the missing proofing button on the tags results page, ensuring that users have full functionality when working with tags.

  • Template Deletion and Editing: Resolved an issue where deleted templates remained accessible and editable, ensuring that template management is consistent and reliable.

• Editing and Proofing:

  • Expert Editing Queue: Improved the Responded section of the expert editing queue to show the editing status clearly, enhancing the review process for users.

  • Cover Image Replacement: Fixed a bug where the video continued playing in the background after canceling or saving a new cover image and closing the window, ensuring a more seamless editing experience.

• User Form Enhancements:

  • Mandatory Fields Indication: Added asterisks to mandatory fields in the users' edit form, providing clearer guidance on required information for user profile updates.

• Transcriptions and Hotfix:

  • Podcast Transcription Temporarily Disabled: As a hotfix, we have temporarily disabled podcast transcriptions while we make necessary improvements. This is a proactive step to ensure the quality and reliability of this feature.

These updates reflect our commitment to continually enhancing the Marketscale Studio application, addressing your feedback, and ensuring that our platform meets your evolving needs. We appreciate your continued support and are excited to see how these improvements will enhance your experience.

Thank you for being part of the Marketscale Studio community.

Studio Development Team

Release Notes - Marketscale Studio Application Update

We're excited to share the details of the latest updates to the Marketscale Studio application, encompassing a range of enhancements and fixes aimed at improving your experience across the platform's core features: Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Our focus has been on refining the user interface, enhancing mobile usability, and resolving specific issues to ensure a more intuitive and streamlined experience.

Enhancements and Fixes:

• General Updates:

  • Organization Request Fields: MarketScale names have been removed from organization request fields, simplifying the interface and making it more user-centric.

• Proofing Updates:

  • Mobile Screen Rotation: Improved the screen rotation prompt on mobile devices by reducing the condition for screen size, ensuring a better user experience during the proofing process.

• Mobile Enhancements:

  • Menu Padding Reduction: We've reduced the padding on the three dots menu for mobile users, allowing for a more efficient use of screen space and a cleaner look.

  • Horizontal Alignment in Templates: Elements within the request templates on mobile devices are now aligned horizontally, providing a more organized and visually appealing layout.

  • Keyboard Combination Removal: To enhance mobile user experience, we've removed the keyboard combination for copy-paste actions, preventing unintended shortcuts and streamlining interaction.

• Conversation Feature:

  • User Display Fix: Resolved an issue in the conversation feature where no user was displayed in the room after clicking the + icon, ensuring accurate and consistent user information is shown.

• Hashtag Functionality:

  • Special Character Navigation: Fixed navigation issues related to hashtags containing ".", "/", or "%". Users will no longer be redirected to error pages or encounter white screens when clicking on these hashtags, improving the reliability and usability of hashtag features.

• Editor Flow Adjustments:

  • Comment Alert Removal: We've removed the alert that appeared when adding a comment after requesting video editing, streamlining the editing process and reducing interruptions.

These updates are part of our ongoing commitment to enhance the Marketscale Studio application, making it more user-friendly, efficient, and tailored to your needs. We value your feedback and look forward to seeing how these improvements will support your creative and professional endeavors.

Thank you for your continued support and engagement with Marketscale Studio.

Studio Development Team

Release Notes - Marketscale Studio Application Update

We are pleased to announce the latest updates to the Marketscale Studio application, focusing on enhancing usability and improving functionalities across our main features: Upload, Record, Conversation, Proofing, Editor flow, QC, Emails, and Transcriptions. These updates aim to streamline your workflow and enhance your interaction with our platform.

Enhancements and Fixes:

General Updates:

- Tooltip for Multiple Media in Inbox: We've added a tooltip that appears when there are more than three media items in the inbox, helping users to better manage and view their media files.

- Clarity on Request Interactions: To improve clarity on the feed, we've made enhancements to show more clearly who has requested and who has answered a request on the cards.

Conversation:

- Mobile Scrolling in Conversation Room: We've fixed an issue where scrolling was not functioning on mobile devices (both Safari and Chrome) in the conversation room.

- Navigation Back to Conversation Page: Resolved an issue where, after entering a room and clicking the back button, users were unable to scroll on the Conversation page.

Profile and Tag Enhancements:

- Profile Input Width on Mobile: Adjustments have been made to fix the input widths on mobile profiles, ensuring that the layout is responsive and user-friendly.

- Typography in Tag Blocks: We've fixed typography in tag blocks for better readability and visual consistency.

Gallery Updates:

- Icon Color Change for Removed Items: To provide clearer feedback, the icon color will now change to green instead of yellow once an item is removed from the gallery, signifying success.

Proofing Enhancements:

- Pasting Images in Proofing Comments: A new feature allows users to paste images directly into proofing comments. Note that this feature requires at least one symbol in the comment field next to the image; the comment cannot be empty.

These updates reflect our ongoing commitment to enhancing the Marketscale Studio application's functionality and user experience based on your feedback. We are dedicated to continually improving our platform to support your creative and professional endeavors.

Thank you for your continued support and engagement with Marketscale Studio.

Studio Development Team

Release Notes - Marketscale Studio Application Update!

We are delighted to announce the latest updates to the Marketscale Studio application, designed to enhance the functionality and efficiency of our platform. This release focuses on improving the Edit Request Form, Editing Queue, our HelpDesk system, and the QC Queue, along with the introduction of new email notifications to streamline communication and workflows.

What's New in This Update:

• Edit Request Form Enhancements: We've implemented a new validation rule that requires a minimum word count for edit request submissions from MS Admins and Super Admins. This change is aimed at ensuring that the submissions provide adequate detail and context, facilitating a more efficient editing process.

• Editing Queue Update: A new submission limit has been introduced for MS Admins and Super Admins by the organization in the editing queue. This feature is designed to optimize the editing workflow and manage the volume of edit requests effectively.

• HelpDesk System Overhaul: We've upgraded our HelpDesk system and widget to a new, more robust system, enhancing our support capabilities and user experience. This update is part of our ongoing efforts to provide timely and effective assistance to our users.

• QC Queue and Email Notifications: Enhancements to the QC Queue include the addition of new email notifications to improve communication and workflow:

  • Edit Request Completion Notification: An email is now sent to the original requester of the edit when a version is approved, informing them that their edit request is complete.

  • Version Completion Alert for QC: When a version is uploaded, an email notification is sent to all MS Admins associated with the organization, indicating that the version is complete and ready for QC.

These updates are part of our commitment to continuously improve the Marketscale Studio platform, ensuring it remains a powerful tool for our users. We appreciate your feedback and are excited to see how these enhancements will support your work.

Thank you for being a part of the Marketscale Studio community.

Studio Development Team

Dear Marketscale Studio Users,

We are pleased to announce an upcoming scheduled update to the Marketscale Studio application. This update is focused on refining and enhancing key features to ensure a smoother and more intuitive user experience. Below, you will find a brief overview of the improvements you can expect in the upcoming release.

Upcoming Feature Updates:

• Edit Request Enhancements: We are making improvements to the Edit Request feature to streamline the editing process, making it more user-friendly and efficient.

• Editing Queue Improvements: Enhancements to the Editing Queue will provide a more seamless and organized workflow, helping users manage their editing tasks more effectively.

• HelpDesk System and Widget: We are upgrading our HelpDesk system and widget to offer better support and a more responsive user interface, ensuring that help is readily available whenever you need it.

• QC Queue and Email Enhancements: Updates to the QC Queue and related email notifications are designed to improve the quality control process, making it more straightforward and efficient.

These updates are part of our ongoing commitment to enhancing the Marketscale Studio platform, based on the valuable feedback and needs of our user community. We are dedicated to providing continuous improvements to ensure our platform supports your creative and professional endeavors effectively.

Please stay tuned for more information on the release date and details of these enhancements. We appreciate your continued support and are excited for you to experience these new improvements.

Thank you for being an integral part of our Marketscale Studio community.

Warm regards,

Studio Development Team

Release Notes - Marketscale Studio Application Update

We are excited to announce the latest comprehensive update to the Marketscale Studio application. This release focuses on enhancing user experience across our core features: Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. We're also introducing an innovative new feature that further enriches our platform's capabilities.

New Features:

- Grouping Project Tags: In an effort to streamline project navigation and organization, we've introduced a new feature that groups project tags together on a “YouTube” style page. This enhancement allows for easier access and management of projects, improving overall workflow efficiency.

Enhancements and Bug Fixes:

Upload:

- iOS Upload Progress Bar: We've fixed an issue with the upload progress bar on iOS devices, ensuring a smooth and reliable upload experience.

Record:

- Page Load Speeds: Addressed concerns regarding the slow loading speeds of certain buttons, significantly improving the performance and responsiveness of the recording feature.

Conversation:

- MP3 Download Option: Users can now download videos as MP3 files directly from conversations, providing more flexibility in how content is accessed and shared.

Proofing:

- Image and Window Sizing: Responding to user feedback, we've made adjustments to allow for larger proofing pictures and a resizable proofing window, enhancing the visual review process.

- Missing "No Comments Yet" Text: Fixed an issue where the "No comments yet" text was missing in the Proofing Room after recording a video, ensuring clarity and consistency in the user interface.

Editor Flow and QC:

- AI Edit Regeneration Bug: Addressed and resolved a bug where AI edits were regenerating unexpectedly, ensuring a smoother and more predictable editing process.

Emails and Transcriptions:

- Transcription Generation for Minor Versions: We've disabled the automatic generation of transcriptions for minor version updates, streamlining the content management process and reducing unnecessary clutter.

General Updates:

- Tag Selection on Request Page: Added a tag selection field on the open request page (both frontend and backend), facilitating a more organized and efficient request process.

- Displaying Request Questions: Improved the visibility of request questions by displaying them on a card in the inbox and feed, eliminating the need for additional clicks to view essential details.

User and Expert Management:

- Filter by Industry for Expert Requests: Introduced a filter by industry feature for expert requests, making it easier to connect with the appropriate experts.

- User Page Scrollability: Fixed an issue where the user page was not scrollable after an organizational role update, enhancing usability and accessibility.

Inbox:

- Retention of "Meatballs Menu": Decided to retain the "Meatballs menu" in the inbox card for enhanced navigation and user experience.

Operational Notices:

- Experts Queue Availability: Addressed and resolved the issue with the experts queue being down, ensuring uninterrupted access to expert resources.

This update represents our ongoing commitment to improving the Marketscale Studio application based on user feedback and technological advancements. We thank our community for their invaluable input and look forward to seeing how these improvements will enhance your creative and professional endeavors.

Thank you for your continued support and engagement with Marketscale Studio.

Studio Development Team

Release Notes - Marketscale Studio Application Update

We are delighted to announce the latest update to the Marketscale Studio application. This update brings significant improvements across several key features, including Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Below is a detailed breakdown of the updates and enhancements made to enhance your experience with our platform.

Upload Feature Enhancements:

• Mandatory Fields Indication: We've added asterisks to denote mandatory fields in the Email Domain, Organizations, and custom prompt creation sections, guiding users through required inputs more clearly.

• Upload Confirmation Improvements: Resolved an issue where PNG, JPG, and BMP files were displaying as broken images on the upload confirmation page. Additionally, media previews on upload are now fully functional in Safari, ensuring a smoother upload process.

Record Feature Enhancements:

• Safari Compatibility Fixes: Addressed compatibility issues with Safari, including fixing trim video playback that overlaps outside the panel and resolving issues where the camera was showing a black screen and the microphone was not working after granting access.

• Improved Accessibility: The front camera option is now available on mobile camera devices, enhancing the flexibility and usability of the recording feature.

Conversation Enhancements:

• User Interface Improvements: Introduced conversation room backgrounds for a more personalized and engaging user experience. Also, fixed an issue where the list of users was not displaying in the conversation room.

• MP3 Download Option: Added the ability to download videos as MP3, providing users with more options for accessing and sharing content.

Proofing Enhancements:

• Full-Screen Video Display: Fixed an issue in the mobile proofing room where videos were not displaying in full-screen mode, improving the review and feedback process.

• Image Display Fixes: Addressed the issue where HEIC and HEIF images were not showing on the proofing page, ensuring comprehensive support for various image formats.

• Comment Feature Improvements: Improved or removed the high priority feature in comments within the proofing module to streamline communication and feedback.

• Proofing QC Adjustments: Resolved an issue with the 'Cancel' button in the Proofing QC, enhancing the proofing and quality control workflows.

Editor Flow and QC Adjustments:

• Enhanced Editing Flow: Returned the 'Edit Request' button to the feed and dashboard, made the 'Edit AI notes' button always visible, and added a copy button to the AI-generated directions, providing a more intuitive and efficient editing process.

• QC Process Corrections: Fixed incorrect video status display after rejected QC and addressed the issue where content was displayed with an 'Edited' status even though it had not been completed yet.

Emails and Transcription Improvements:

• StudioMail Branding: Ensured that StudioMail sent from client instances is correctly branded to the client organization, maintaining consistency and professionalism in communications.

• Email Report Queue Job: Resolved an issue where the email report queue job failed, ensuring reliable notification and reporting.

• Transcription Timestamps: Enabled timestamps for whisper AI transcriptions, enhancing the detail and utility of transcriptions for users.

General Fixes and Improvements:

• Search Functionality in Organization: Fixed an issue where searching for a specific organization name as an Admin user showed different organizations, now accurately displaying the searched-for organization.

• Experts Module: Addressed an error with the 'Read More' function not being operational in the experts section, ensuring users can access detailed expert profiles and insights.

This update reflects our commitment to enhancing the Marketscale Studio application's functionality and user experience. We thank our users for their valuable feedback and support, which continues to guide our efforts in improving our platform.

Thank you for choosing Marketscale Studio.

Studio Development Team

We are excited to announce a scheduled maintenance period for the Marketscale Studio application. This maintenance is part of our commitment to continually enhance the application's functionality and address key areas based on our user feedback.

Below are the specific updates and fixes that will be implemented:

Key Areas of Updates:

1. Proofing Updates and Fixes
   We are implementing several updates to the proofing process, including enhancements and bug fixes. These changes are designed to streamline the proofing workflow, making it more efficient and user-friendly.

2. Experts and Expert Request Fixes
   In response to feedback, we are rolling out fixes related to the Experts feature and the Expert Request process. These improvements aim to enhance the usability and reliability of these features, ensuring a smoother experience for both experts and users who seek their guidance.

3. Group Widget Fixes
   Our team has identified and addressed several issues with the Group widget. The upcoming fixes will ensure better performance and a more intuitive interface, enhancing collaboration and interaction within groups.

4. Editing Queue Email Updates
   We are updating our email notifications related to the Editing Queue. These updates will provide clearer, more timely information, helping users stay informed about their editing tasks and queue status.

Appreciation for Your Understanding:

We understand that maintenance can be an inconvenience, and we appreciate your patience as we work to enhance the Studio application. These updates are vital in our journey towards providing an exceptional user experience and supporting your creative endeavors.

We look forward to reintroducing you to an improved and more efficient Studio application following this maintenance period. Thank you for your continued support and understanding.

Studio Development Team

We are excited to announce a scheduled maintenance period for the Marketscale Studio application. This maintenance is part of our commitment to continually enhance the application's functionality and address key areas based on our user feedback.

Below are the specific updates and fixes that will be implemented:

Key Areas of Updates:

1. Proofing Updates and Fixes
   We are implementing several updates to the proofing process, including enhancements and bug fixes. These changes are designed to streamline the proofing workflow, making it more efficient and user-friendly.

2. Experts and Expert Request Fixes
   In response to feedback, we are rolling out fixes related to the Experts feature and the Expert Request process. These improvements aim to enhance the usability and reliability of these features, ensuring a smoother experience for both experts and users who seek their guidance.

3. Group Widget Fixes
   Our team has identified and addressed several issues with the Group widget. The upcoming fixes will ensure better performance and a more intuitive interface, enhancing collaboration and interaction within groups.

4. Editing Queue Email Updates
   We are updating our email notifications related to the Editing Queue. These updates will provide clearer, more timely information, helping users stay informed about their editing tasks and queue status.

Appreciation for Your Understanding:

We understand that maintenance can be an inconvenience, and we appreciate your patience as we work to enhance the Studio application. These updates are vital in our journey towards providing an exceptional user experience and supporting your creative endeavors.

We look forward to reintroducing you to an improved and more efficient Studio application following this maintenance period. Thank you for your continued support and understanding.

Studio Development Team

Marketscale Studio Application - Recent Updates

Post-Maintenance Updates Summary

Following our recent maintenance session, we are pleased to announce the successful implementation of several key updates to the Studio application. The servers were restarted during this period to ensure that all changes were effectively applied. These updates are in line with our commitment to enhancing user experience and addressing issues identified in our Monday studio application reviews.

Detailed Updates:

Feed/Upload Enhancements

• Updated Content Posting Feature: We have improved the content posting process when uploading from the group feed. Now, the group is automatically selected as the default privacy option for the content, streamlining the sharing process and aligning privacy settings with user expectations more effectively.

User Interface Improvements

• New Toast Notification for Unsaved Data: To enhance user experience and reduce the risk of data loss, a new toast message has been introduced. This notification alerts users when they attempt to leave a page with unsaved changes, serving as a crucial reminder to save their progress.

Proofing and Quality Control Fixes

• Resolved QC Workflow Bug: A bug in the proofing process has been fixed. Previously, upon QC decline, the status of the previous media was incorrectly changing to "editing." This issue has been corrected, and the status now appropriately reflects "completed," ensuring a more accurate and reliable quality control process.

Email Notification System Updates

• Updated Email Notifications for Comments on Deleted Media: We have refined the email notification system. Users will now receive updated notifications regarding comments on deleted media, ensuring they stay informed and engaged even when specific media content is no longer available.

A Note of Thanks

We would like to express our gratitude to our users for their patience and support during the maintenance period. Your understanding enables us to continually improve and provide a superior Studio application experience. We remain committed to delivering excellence and addressing your feedback in our ongoing updates.

Maintenance is now in progress

Video and Thumbnail Issues

• Thumbnail Display Issue: Some videos are not displaying any thumbnails. This is a widespread issue affecting various videos.
• Thumbnail Hover Issue [Proofing]: Media (video) previews are not showing when hovering from 1 to 15 seconds on the video player bar.

Administrative Updates

• Update for DMS: Now, Superadmins and MSAdmins have the capability to browse any organization, even if they aren't a part of it. This enhancement is crucial for administrative oversight and support.

Quality Control and User Interface

• QC and Queue Issue: There was an instance where a task was rejected in Quality Control and then doubled in the queue. We're investigating this to prevent future occurrences.
• Microphone Options Overload: We've noticed an excessive number of microphone options available, including a Microsoft one. A review and potential simplification of these options are underway.

Course Builder and Conversation Enhancements

• [Course Builder] UI Overlap Issue: We're addressing an issue where the Title is impacting Profile Info and the Draft button is merging with the Close button.
• [Conversation] Layout Improvement: Efforts are underway to increase space between the Subject and the Subject's section for better readability and user experience.

Upload and Compatibility

• [Upload] HEIF and HEIC Thumbnail Issue: Thumbnails for HEIF and HEIC files are not displaying correctly during the upload process. We're working on ensuring compatibility and proper display of these file formats.

Maintenance is now in progress