Marketscale Studio Status - Scheduled Update Announcement from the Studio Development Team – Maintenance details

All systems operational

Scheduled Update Announcement from the Studio Development Team

Completed
Scheduled for May 02, 2024 at 8:34 AM – 9:34 AM

Affects

Feed/Processing

Under maintenance from 8:34 AM to 9:34 AM

Emails

Under maintenance from 8:34 AM to 9:34 AM

Editing Queue

Under maintenance from 8:34 AM to 9:34 AM

Updates
  • Completed
    May 02, 2024 at 9:34 AM
    Completed
    May 02, 2024 at 9:34 AM

    We are pleased to announce the latest updates to the Marketscale Studio application, focusing on enhancing functionality and improving user experiences across our core features: Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. This release also includes significant improvements to Brand Books and expert queue management, among other key areas.

    Enhancements and Fixes:

    Brand Books Improvements:

    • Phase 2 Transition: Continuing our transition from Master Templates to Brand Books, we have made further enhancements to integrate and streamline brand consistency across your projects.

    • Template Field Issue: Resolved an issue where the template field was repeatedly adding entries after uploading templates to Brand Books.

    Expert Queue and System Administration:

    • Redis Caching: Introduced redis caching for the expert queue to enhance performance and load times, ensuring a smoother user experience.

    • Admin Actions: Enhanced security measures by hiding forbidden pages from standard and admin users, reducing the risk of unauthorized access.

    • Department Filtering: Added functionality to filter by department, allowing for more targeted and efficient navigation and management within the platform.

    Proofing and Editor Flow:

    • Request New Edit Button: Fixed an issue where the 'Request new edit' button was not displaying for some videos in the Proofing Room.

    • Preserving Editing Directions: Ensured that editing directions are preserved for videos even after they are rejected and resubmitted, maintaining continuity and clarity in the editing process.

    • Sorting in Editing Queue: Addressed and fixed the sorting issue for "submitted" items in the "In Editing" queue, improving workflow efficiency.

    Emails and Transcriptions:

    • Email Text Changes: Updated the text in specific emails to better align with user expectations and communication standards.

    • Stop Specific Emails: Implemented controls to permanently stop three specific emails from sending, responding to user feedback and requirements.

    User and Content Management:

    • Manual Verification Button: Added the missing button to manually verify users, enhancing administrative control and user management.

    • Display Content from Removed Users: Adjustments have been made to ensure that content from removed users continues to be displayed in the feed, providing uninterrupted access to important historical data.

    • Showcase File Names: Enhanced file attachment displays by showcasing the names of attached files, making it easier for users to identify and manage their attachments.

    These updates are part of our ongoing commitment to improving the Marketscale Studio application's functionality and user experience. We value your feedback and are dedicated to continually enhancing our platform to support your creative and professional endeavors.

    Thank you for your continued support and engagement with Marketscale Studio.

    Studio Development Team

  • In progress
    May 02, 2024 at 8:34 AM
    In progress
    May 02, 2024 at 8:34 AM
    Maintenance is now in progress
  • Planned
    May 02, 2024 at 8:34 AM
    Planned
    May 02, 2024 at 8:34 AM

    Dear Marketscale Studio Users,

    We are excited to announce our upcoming scheduled update, which brings significant improvements across various features of our platform. This update focuses on enhancing the user experience in key areas such as Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Additionally, we have made some strategic updates in our Brand Books and Expert queue functionalities.

    Overview of Feature Updates:

    • Brand Books Improvements: Transitioning from Master Templates to Brand Books has reached Phase 2, which includes fixes for the template field issue that added multiple entries after uploading templates. This phase also includes more robust branding options.

    • Expert Queue Enhancements: We've implemented redis caching for the expert queue, significantly improving performance and response times.

    • Proofing Adjustments:

      • Request New Edit Button: Fixed an issue where the 'Request new edit' button was not displaying for some videos in the Proofing Room.

      • Preserving Editing Direction: We've ensured that editing directions are preserved for videos that are rejected and resubmitted, enhancing consistency and clarity in the editing process.

    • Editor Flow and QC Updates:

      • Queue Sorting Issue: Addressed a sorting issue in the 'In Editing' queue for submitted items, ensuring a more streamlined workflow.

      • Display of Content from Removed Users: We've made adjustments to ensure that content from removed users continues to be displayed in the feed, maintaining access to important historical data.

    • Email Modifications:

      • Email Text Changes: We have updated the text in specific emails to better communicate with recipients, ensuring clarity and professionalism.

    • Admin and User Interface Enhancements:

      • Visibility of Forbidden Pages: We've improved security and user experience by hiding forbidden pages from standard and admin users, depending on their permissions.

      • Filter by Department: Users can now filter content by department, allowing for more targeted searches and access.

    • Transcriptions and Miscellaneous Updates:

      • Showcasing File Names: Enhanced visibility for attached files by showcasing their names, helping users identify and manage their files more efficiently.

    These updates are part of our ongoing commitment to improving the functionality and user experience of the Marketscale Studio application. We appreciate your feedback and are excited to see how these enhancements will support your creative and professional endeavors.

    Thank you for your continued support and understanding.

    Warm regards,

    Studio Development Team