Marketscale Studio Status - Studio Scheduled Maintenance Update – Maintenance details

All systems operational

Studio Scheduled Maintenance Update

Completed
Scheduled for February 14, 2024 at 9:00 AM – 10:00 AM

Affects

Upload/Record

Under maintenance from 9:00 AM to 10:00 AM

Podcasting

Under maintenance from 9:00 AM to 10:00 AM

Emails

Under maintenance from 9:00 AM to 10:00 AM

Editing Queue

Under maintenance from 9:00 AM to 10:00 AM

Proofing

Under maintenance from 9:00 AM to 10:00 AM

Updates
  • Update
    February 14, 2024 at 12:03 PM
    Completed
    February 14, 2024 at 12:03 PM

    Release Notes - Marketscale Studio Application Update


    We are delighted to announce the latest update to the Marketscale Studio application. This update brings significant improvements across several key features, including Upload, Record, Conversation, Proofing, Editor Flow, QC, Emails, and Transcriptions. Below is a detailed breakdown of the updates and enhancements made to enhance your experience with our platform.

    Upload Feature Enhancements:

    • Mandatory Fields Indication: We've added asterisks to denote mandatory fields in the Email Domain, Organizations, and custom prompt creation sections, guiding users through required inputs more clearly.

    • Upload Confirmation Improvements: Resolved an issue where PNG, JPG, and BMP files were displaying as broken images on the upload confirmation page. Additionally, media previews on upload are now fully functional in Safari, ensuring a smoother upload process.

    Record Feature Enhancements:

    • Safari Compatibility Fixes: Addressed compatibility issues with Safari, including fixing trim video playback that overlaps outside the panel and resolving issues where the camera was showing a black screen and the microphone was not working after granting access.

    • Improved Accessibility: The front camera option is now available on mobile camera devices, enhancing the flexibility and usability of the recording feature.

    Conversation Enhancements:

    • User Interface Improvements: Introduced conversation room backgrounds for a more personalized and engaging user experience. Also, fixed an issue where the list of users was not displaying in the conversation room.

    • MP3 Download Option: Added the ability to download videos as MP3, providing users with more options for accessing and sharing content.

    Proofing Enhancements:

    • Full-Screen Video Display: Fixed an issue in the mobile proofing room where videos were not displaying in full-screen mode, improving the review and feedback process.

    • Image Display Fixes: Addressed the issue where HEIC and HEIF images were not showing on the proofing page, ensuring comprehensive support for various image formats.

    • Comment Feature Improvements: Improved or removed the high priority feature in comments within the proofing module to streamline communication and feedback.

    • Proofing QC Adjustments: Resolved an issue with the 'Cancel' button in the Proofing QC, enhancing the proofing and quality control workflows.

    Editor Flow and QC Adjustments:

    • Enhanced Editing Flow: Returned the 'Edit Request' button to the feed and dashboard, made the 'Edit AI notes' button always visible, and added a copy button to the AI-generated directions, providing a more intuitive and efficient editing process.

    • QC Process Corrections: Fixed incorrect video status display after rejected QC and addressed the issue where content was displayed with an 'Edited' status even though it had not been completed yet.

    Emails and Transcription Improvements:

    • StudioMail Branding: Ensured that StudioMail sent from client instances is correctly branded to the client organization, maintaining consistency and professionalism in communications.

    • Email Report Queue Job: Resolved an issue where the email report queue job failed, ensuring reliable notification and reporting.

    • Transcription Timestamps: Enabled timestamps for whisper AI transcriptions, enhancing the detail and utility of transcriptions for users.

    General Fixes and Improvements:

    • Search Functionality in Organization: Fixed an issue where searching for a specific organization name as an Admin user showed different organizations, now accurately displaying the searched-for organization.

    • Experts Module: Addressed an error with the 'Read More' function not being operational in the experts section, ensuring users can access detailed expert profiles and insights.

    This update reflects our commitment to enhancing the Marketscale Studio application's functionality and user experience. We thank our users for their valuable feedback and support, which continues to guide our efforts in improving our platform.

    Thank you for choosing Marketscale Studio.

    Studio Development Team

  • Completed
    February 14, 2024 at 10:00 AM
    Completed
    February 14, 2024 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    February 14, 2024 at 9:00 AM
    In progress
    February 14, 2024 at 9:00 AM
    Maintenance is now in progress
  • Planned
    February 14, 2024 at 9:00 AM
    Planned
    February 14, 2024 at 9:00 AM

    Scheduled Update Announcement from the Studio Development Team

    Dear Marketscale Studio Users,

    We are excited to announce a comprehensive update to our Studio application, focusing on enhancing user experience and functionality across our main features. This scheduled update aims to address feedback, improve performance, and introduce refinements to ensure our platform meets your creative and professional needs effectively.

    Main Features Updated:

    • Upload and Record: We've made significant improvements to the upload confirmation process, including fixing broken images for PNG, JPG, and BMP files. Video playback issues in Safari, such as trim video playback overlapping and media previews not showing, have been resolved to ensure a smoother experience.

    • Conversation: Enhancements include fixing the missing front camera option on mobile devices and adding MP3 download options for videos. We've also addressed the display issue in the conversation room where the list of users was not showing up correctly.

    • Proofing: Our proofing feature has seen several upgrades, including fixing the display of HEIC and HEIF images and improving the functionality around high-priority comments. Additionally, we've addressed video display issues in full-screen mode on mobile proofing rooms.

    • Editor Flow and QC: Adjustments have been made to the editing flow, including the return of the 'Edit Request' button to the feed and dashboard, making 'Edit' AI notes button always visible, and adding a copy button for AI-generated directions. We've also corrected the incorrect video status displayed after a rejected QC.

    • Emails and Transcriptions: We've implemented fixes for email report queue job failures and enabled timestamps for whisper AI transcriptions, enhancing the overall utility and reliability of our communication and transcription features.

    General Enhancements:

    • Mandatory Fields Indication: Across various sections such as Email Domain, Organizations, and Request creation, we've added asterisks to mandatory fields to guide users through required inputs more clearly.

    • Organizational Search and Display: We've refined the search functionality for organization names, ensuring accurate and specific results for admin users. This update aims to streamline management tasks and organizational navigation.

    • Expert and Content Management: Fixes have been applied to the 'Read More' functionality in the experts section and to the content status display, ensuring accuracy and reliability in content and expert engagement.

    Technical Improvements:

    • Safari Browser Compatibility: Addressing compatibility issues with Safari, we've resolved problems related to camera and microphone access, ensuring that users can record without encountering a black screen or non-functional mic.

    • Client Branding for StudioMail: We've made sure that StudioMail sent from client instances is appropriately branded to the client organization, enhancing professional communication and branding consistency.

    We appreciate your patience and understanding as these updates are implemented. Our team is dedicated to providing a seamless and efficient experience through the Studio application. We look forward to your continued feedback and support as we enhance our platform to serve you better.

    Thank you for being a part of our creative community.

    Studio Development Team