Marketscale Studio Status - Scheduled Studio Maintenance – Maintenance details

Maintenance Announcement

Fixes and Enhancements - Editing and Queue Timers

1. Issue Resolved: Total Time in Editing and Time in Current Queue Calculation

• Background: Users reported that the "Total time in Editing" was resetting incorrectly when moved back from Quality Control (QC).
• Example: Edit 65842, submitted 7 days ago, approved in QC 28 hours ago but revised 8 hours ago, showed incorrect queue time.
• Resolution: The total time calculation has been corrected to accurately reflect the duration in the queue, including revisions and QC processes.

1. Editing Queue Reports Update

• Current Limitation: The current report pulls data only from completed videos, limiting preemptive issue identification.
• Enhancements:
  • Scope Expansion: The report will now include data from:
  • Completed Queue
  • In-Editing Queue
  • QC Queue
  • Goal: This expansion aims to provide more comprehensive data, enabling proactive problem-solving during the editing process.

Version Number Optimization in Proofing Process

1. Enhancement: Precise Version Numbering

• Current Issue: Version numbers were either marked as .1 or not specifically detailed.
• New Approach:
  • Versions will now be distinctly marked for clarity.
  • Example: V3.2 will indicate the second revision due to QC failure on the 3rd version of the video. Version 6.1 will represent the QC phase of the 6th version before delivery to the customer.
• Objective: This change ensures clear and specific tracking of revisions and versions, enhancing accuracy in the proofing process.

Additional Updates

• Fixed Issue: [Feed] Double Click Like Button

• Problem: It was possible to give two likes by double-clicking the like button.

• Resolution: This issue has been fixed to ensure accurate like counts.

• Fixed Issue: [Email Domain] Error When Deactivating Company

• Problem: Users encountered an error when attempting to deactivate a company in the Email Domain section.

• Expected Result: Users should be able to deactivate a company successfully.

• Resolution: The issue has been addressed, and users can now deactivate companies without encountering errors.

These updates are part of our ongoing commitment to providing a seamless and efficient user experience. For any queries or feedback, please reach out to our support team.

Maintenance is now in progress.